Shipping Policy

Thank you for shopping with Coifslab. This Shipping Policy explains where we ship, how long delivery takes and what to do if something goes wrong along the way.

Where We Ship

We currently ship to addresses within the United States only, including all 50 states. We are unable to ship internationally at this time.

Order Processing

Orders are processed within 1–3 business days (Monday through Friday, excluding US federal holidays). Orders placed on weekends or holidays are processed on the next business day. During busy seasons and sale events, processing may take slightly longer.

You will receive an order confirmation email as soon as your order is placed, and a shipping confirmation email with your tracking number once your order ships.

Shipping Options & Rates

Delivery estimates begin once your order has shipped and are in addition to processing time. Delivery times are estimates and are not guaranteed. Shipping costs are calculated and shown at checkout before you pay.

Large & Oversized Items

Some larger items, such as faux trees, oversized branches and furniture, may ship separately from the rest of your order and may arrive on different days. You will receive tracking details for each package.

Order Tracking

Once your order ships, you will receive an email with a tracking number and a link to follow your package. If you have not received tracking information within 5 business days of placing your order, please contact us.

Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us within 12 hours of placing your order and we will do our best to update it before it ships. We are unable to ship to P.O. boxes for oversized items.

Lost, Delayed or Damaged Packages

Once a package is handed to the carrier, delivery times are in the carrier's control, and occasional delays can occur due to weather, high volume or other events outside our control.

• Delayed: If your package has not arrived within 10 business days of shipping, please contact us and we will investigate with the carrier.
• Marked delivered but not received: Please check with neighbors and around your property, and wait 48 hours, as carriers sometimes mark packages delivered early. If it still has not arrived, contact us and we will help.
• Damaged: If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging, and we will send a replacement or issue a refund.

Taxes

Applicable sales tax is calculated at checkout based on your shipping address.

Contact Us

Questions about your shipment? Reach out any time.

Coifslab
2303 Eden Ter Apt 203
Rock Hill, SC 29730
United States
Email: coifslab1@outlook.com
Phone: (843) 631-8713