Customer care
We'd love to hear from you
Questions about an order, a product or styling your space? Send us a message and our team will reply within 1–2 business days.
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Email us
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Call us
Monday – Friday, 9am – 5pm ET
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Our address
2303 Eden Ter Apt 203
Rock Hill, SC 29730
United States
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Quick answers
Before you write
Do your faux flowers look real?
Yes. Our stems are made with detailed petals, natural color variation and textured leaves, so they look freshly picked in photos and in person.
How long does shipping take?
Orders are processed in 1–3 business days. Standard shipping takes 5–8 business days and Express takes 2–4 business days. See our Shipping Policy for details.
Do you offer free shipping?
Yes! Standard shipping is free on all US orders of $75 or more. Orders under $75 ship for a flat $6.99.
What is your return policy?
You can return unused items in their original packaging within 30 days of delivery. Visit our Refund & Return Policy to learn more.